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Concord Academy

To change a registration, you must cancel the transaction

This expains how to manage a change request or cancellation in Event Manager.

Member Solutions - Event Registration - Welcome

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Go to the Event Manager website and login.
https://events.membersolutions.com/show.asp?content_id=10671

Go to list of Forms.

At Forms Tab, click on the Registrants button

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At the Registrants list, View Transaction for the person in question.

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The icon is a little green $.

A pop-up will be generated for the transaction in question

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To cancel the transaction, click the Process refund/cancellation button.

The pop-up changes to the "Are you sure?" window

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1) Check the box.
2) Click the Process request button