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Concord Academy

How do I forward calls to another phone number?

This page will walk you through setting up call-forwarding to another phone number using your Polycom VoIP desk phone.


  • Press the soft button under “Forward.”

  • Use the arrow pad to highlight “Forward to a Contact” and press the soft key under “Select.”

  • Use the number pad to enter the 10-digit number you would like calls forwarded to and press the soft key under “Ok.”

  • Confirm call forwarding by checking the status bar at the top of the display.